Welcome to Alsalam Agency. These Terms of Service ("Terms") govern your access to and use of our website, services, communications, and any related platforms operated by us.
By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.
1. Agreement to Terms
By using our website, submitting information through our forms, scheduling appointments, or engaging our services, you confirm that you have read, understood, and agree to these Terms of Service as well as our Privacy Policy.
If you are using our services on behalf of a business or organization, you represent that you have authority to bind that organization to these Terms.
2. Description of Services
Alsalam Agency provides digital marketing and business growth services, which may include, but are not limited to:
Website design and development
Funnel creation
CRM implementation
Marketing automation
Lead generation
Search Engine Optimization (SEO)
Paid advertising management
Email marketing
SMS marketing (with user consent)
Reputation management
Appointment scheduling
Consulting and business strategy
Other related marketing services
Services may change, expand, or be discontinued at any time without prior notice.
3. User Responsibilities
You agree to:
Provide accurate and complete information.
Keep your contact information up to date.
Use our services only for lawful purposes.
Maintain the confidentiality of any account credentials.
Notify us immediately of any unauthorized use of your account.
Comply with all applicable local, state, national, and international laws and regulations.
You are responsible for all activity that occurs through your account.
4. Acceptable Use
You agree not to:
Violate any applicable laws or regulations.
Transmit unlawful, harmful, fraudulent, or deceptive content.
Attempt unauthorized access to our systems or networks.
Interfere with the security or operation of our website or services.
Introduce viruses, malware, or other malicious code.
Use our services to send unsolicited communications or spam.
Infringe upon the intellectual property rights of others.
We reserve the right to suspend or terminate access for violations of these Terms.
5. SMS Messaging Terms
By providing your mobile phone number and opting in to receive text messages from Alsalam Agency, you consent to receive SMS messages related to:
Appointment reminders
Service updates
Customer support
Account notifications
Marketing and promotional messages (only if you have opted in)
Other communications you have requested
Message Frequency
Message frequency may vary depending on your interactions with us and the services you request.
Message & Data Rates
Message and data rates may apply based on your mobile carrier and service plan.
Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying:
STOP
After opting out, you may receive one final message confirming that your request has been processed.
HELP Instructions
For assistance, reply:
HELP
or contact us using the information provided in the Contact Information section below.
Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
Consent
Your consent to receive text messages is not a condition of purchasing any products or services.
Privacy
Information collected through our SMS program is handled in accordance with our Privacy Policy, available at:
[https://alsalamagency.com/privacy-policy]
6. Intellectual Property
Unless otherwise stated, all content on our website and within our services—including text, graphics, logos, branding, designs, software, images, videos, marketing materials, and other content—is the property of Alsalam Agency or its licensors and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, or create derivative works without our prior written consent.
7. Disclaimers
Our services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.
We do not guarantee:
Specific marketing results
Search engine rankings
Revenue increases
Lead volume
Website uptime
Availability of third-party services
Marketing outcomes depend on many factors beyond our control.
8. Limitation of Liability
To the fullest extent permitted by law, Alsalam Agency, its owners, employees, contractors, affiliates, and service providers shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or related to your use of our website or services.
Our total liability for any claim shall not exceed the amount you paid us for the specific services giving rise to the claim during the twelve (12) months preceding the event.
Some jurisdictions do not allow certain limitations of liability, so portions of this section may not apply to you.
9. Indemnification
You agree to defend, indemnify, and hold harmless Alsalam Agency, its affiliates, officers, employees, contractors, and agents from any claims, damages, liabilities, losses, costs, or expenses (including reasonable attorneys' fees) arising from your use of our services, your violation of these Terms, or your infringement of any rights of another person or entity.
10. Third-Party Services
Our services may integrate with or rely on third-party providers, including customer relationship management platforms, payment processors, email delivery services, SMS providers, analytics tools, and other software vendors.
We are not responsible for the content, availability, or practices of third-party services. Your use of those services may also be subject to their respective terms and policies.
11. Termination
We reserve the right to suspend or terminate your access to our website or services at any time, with or without notice, if we reasonably believe you have violated these Terms or applicable law.
Any provisions that by their nature should survive termination—including intellectual property rights, disclaimers, limitation of liability, indemnification, and governing law—will remain in effect after termination.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law principles.
Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located within that jurisdiction, and you consent to the personal jurisdiction of those courts.
13. Changes to These Terms
We may revise these Terms from time to time. Updated versions will be posted on our website with a revised effective date.
Your continued use of our website or services after changes become effective constitutes your acceptance of the revised Terms.
14. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Alsalam Agency
Website: https://alsalamagency.com
Email: [email protected]
Phone: +1 585-549-2859